Terms of Service.

These Terms of Service ("Terms") govern your access to and use of the website at getnoein.com and the NOEIN platform (together, the "Service"), operated by NOEIN, Inc. ("NOEIN", "we", "us", or "our").

By accessing or using the Service you agree to be bound by these Terms and by our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Service. Where you have a separate written agreement with NOEIN, that agreement controls over any conflicting term here.

Access to the platform is granted by invitation or approval. When you create an account you must provide accurate, complete, and current information and keep it up to date. Failure to do so is a breach of these Terms.

You are responsible for safeguarding your credentials and for all activity under your account. You agree not to share your credentials and to notify us immediately at paritosh@getnoein.com of any unauthorized use or security breach.

You agree not to, and not to permit anyone to:

• Use the Service in violation of any law or third-party right;
• Access data or systems you are not authorized to connect or access;
• Reverse engineer, scrape, or attempt to extract source code or models, except as permitted by law;
• Interfere with, overload, or disrupt the integrity or performance of the Service;
• Probe, scan, or test the vulnerability of the Service without our prior written consent;
• Resell or sublicense the Service, or use it to build a competing product.

As between you and NOEIN, you retain all rights to the data you or your authorized systems submit to the Service ("Customer Data"). You grant NOEIN a limited license to host, process, and transmit Customer Data solely to provide and improve the Service and as instructed by you.

You represent that you have the rights and authorizations necessary to connect your systems and submit Customer Data. Our handling of Customer Data is described in the Privacy Policy and any applicable Data Processing Addendum.

The Service uses AI models to generate answers, summaries, and risk signals from your connected data. AI outputs may be incomplete, inaccurate, or out of date and are provided as decision support only. They are not professional engineering, financial, legal, or safety advice. You are responsible for independently verifying outputs before relying on them, and NOEIN is not liable for decisions made in reliance on AI outputs.

The Service and its original content, features, software, and functionality are and remain the exclusive property of NOEIN and its licensors, protected by copyright, trademark, and other laws. Our name, logo, and trade dress may not be used without our prior written consent. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service in accordance with these Terms. Feedback you provide may be used by us without restriction or obligation.

The Service may integrate with or link to third-party systems and services that we do not control. Your use of those services is governed by their terms, and NOEIN is not responsible for their content, availability, or practices. Enabling an integration authorizes us to exchange data with that service on your behalf.

If you purchase a paid plan, you agree to the fees, billing, and payment terms set out in your order or order form. Unless stated otherwise, fees are non-refundable and exclusive of taxes. We may change fees on renewal with reasonable notice.

Each party may receive non-public information from the other. The receiving party will protect such confidential information with at least reasonable care, use it only to perform under these Terms, and not disclose it except to personnel and providers bound by similar obligations or as required by law.

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that outputs will be accurate or reliable.

To the maximum extent permitted by law, in no event will NOEIN or its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your access to or use of (or inability to use) the Service. NOEIN's total aggregate liability for all claims relating to the Service will not exceed the greater of the amounts you paid to NOEIN in the twelve months before the claim or US $100.

You agree to indemnify and hold harmless NOEIN and its affiliates from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Customer Data, your use of the Service, or your breach of these Terms or of applicable law.

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if you breach these Terms. You may stop using the Service at any time. Provisions that by their nature should survive termination — including ownership, confidentiality, disclaimers, limitations of liability, and indemnification — will survive.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. The courts located in Delaware will have exclusive jurisdiction over any dispute not subject to arbitration or small-claims resolution, and you consent to their jurisdiction. Our failure to enforce a right is not a waiver; if any provision is held unenforceable, the remaining provisions stay in effect.

We may modify these Terms at any time. If a change is material we will provide reasonable notice — for example, by posting the updated Terms with a new "Last updated" date or by email — before it takes effect. By continuing to use the Service after changes become effective, you agree to the revised Terms.

If you have questions about these Terms, contact us:

• By email: paritosh@getnoein.com
• By visiting: getnoein.com
• NOEIN, Inc. · San Francisco, California, USA